"My long range goal is to have a home-based skin care business. How do I chose products that I can use on my clients & also have available for sale? How do I research a product line that meets my needs: cost-effective, efficient ingredients, good quality & inclusive for all skin types & conditions?"
-Erin O'Reilly, Evergreen Beauty College
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Is there a best way to suggest wax for a client without insulting them? I know this is a up-service question that is asked by rote in many salons, every client, every time, but the last thing I would want to do is make a client uncomfortable, and that risk has kept me from asking in the past. In my school, this is not a common question, and seems out of place in my consultation. If it is uncomfortable for me to ask, I'm sure it will make my client uncomfortable as well, just like when I got in the habit of the double handshake, it was odd for me, and I think my impression made it the same for my first clients. With consistency I have managed to make this part of my greeting second nature, and I would like to do the same with Wax before I join a salon."
-Matt, Brio Academy
"My retail sales are not as high as I would like them to be. When I go to retail to my clients I always get the same answers "not today" or "I will get it next time I come in" are a few examples. I feel like I explain the product well (features and benefits) and why it would be a great 'investment' for their skin. Am I just coming off too pushy?"
-Crystalin Ward
"I've done a lot of work and and put in a lot of time in beauty school! It's difficult and I do try and try to pull though! So my great question is, will all this pay off in the end?? If so how do you know and will I know?? I really want to be great at what I do and how I do it! I would love to own my own salon by the time I'm 30 or before, that will be in only 5 years! And I just want to know if this will help me get there! And last question is will Nuts and Bolts really help me be a good sales person and better for the real world?? How will I know that I will make more money than what I make now?? I want to have a family one day with a nice home for myself. To do that, I hope school and nuts and bolts will help!!
Thank You and I hope to hear what you will say!!"
-Brittany Morgan Starr
